Frequently Asked Questions

If you’re a new potential client, we’re sure you may have plenty of questions. We’ll try to answer all the most common questions here.

If you can’t find your answers here and still have questions, please feel free to contact us.

Do you only pet sit cats?

Yes, we presently only specialise in cat sitting (and small pet such as hamsters, gerbils, chinchillas, etc). We presently don’t pet sit dogs. (We don’t have anything against dogs but we’re just not as experienced with dogs).

Can you recommend a good dog sitter?

Yes, refer to our resources page for our recommended dog service providers.

What kind of payments do you accept?

We accept cash only.

I don’t know you, are you trustworthy?

Fair question, we would ask the same thing. If you’re a new client, we’ll come up to meet you and your cat(s) so you can get to know us and see whether you feel comfortable letting us look after your cat(s).

Hong Kong is a small place and we understand that reputation is everything in order to survive in this business. We would never betray our client’s trust by doing anything stupid. We rely solely on our reputation for repeat and referral business.

How does it work?

Once you’re comfortable with using our cat sitting services, you’ll be asked to complete a detailed information sheet about your cat(s) (and/or other small pets) so we’re aware of all your pet’s likes, dislikes and routines.

After that, we’ll make suitable arrangements before you leave for your trip to pick up the keys to your residence.

What if my trip is suddenly extended?

No worries. Just send us a message – either call us, send us an email or text us to let us know and we’ll continue looking after your pet until you come back.

Can I check in with you on how my cat is doing?

Absolutely! We understand that you may be worried about your cat while you’re away. Just send us an email or text message and we’ll let you know how your cat’s doing.

Have more questions? Feel free to contact us.